AdoQ01 / THE CHALLENGE
Visitors cluster at registration and collection
WITH ADOQ
Give each service point its own queue
Set up reception and collection queues, then call or transfer visitors as the operational steps are completed.
ADOQ FOR DIAGNOSTIC LABSLess waiting-room confusion.
Less waiting-room confusion.
A clearer lab visit.
Organize registration and collection queues, identify returning visitors and keep uploaded reports and payment entries connected to the right record.
Keep the visit organized, from reception to collection.
Morning arrivals can crowd the reception desk. Collection staff need to know who is next, while returning visitors need their previous documents found quickly. AdoQ connects these operational steps around one visitor record.
FROM DAILY FRICTION TO A CLEARER FLOW
Where AdoQ helps.
Practical tools for the moments your team handles every day.
02 / THE CHALLENGE
Staff repeatedly answer “How much longer?”
WITH ADOQ
Give visitors a way to check
Share a private status link with queue position and an estimated wait. Estimates can change as service progresses.
03 / THE CHALLENGE
Reports and payment notes sit in separate places
WITH ADOQ
Bring uploaded records together
Attach relevant reports and record full or partial payment entries alongside the visit for authorized staff to review.
IN YOUR TEAM’S DAY
Arrival, collection, context.
A suggested workflow you can adapt to your service points and staff responsibilities.
- 01
Identify the visitor
Find a returning record or register a new visitor with your configured ID format.
- 02
Capture the visit
Use custom fields for the operational details your reception team needs.
- 03
Coordinate collection
Call the next visitor or transfer them to another configured queue.
- 04
Attach the records
Upload relevant reports and update payment entries without separating them from the visitor profile.
For reception
A consistent way to identify visitors, record details and see the queue for each service point.
For collection teams
A clear next-person view and the ability to pause, call or complete the operational visit.
GOOD QUESTIONSA little more
A little more
clarity.
Will AdoQ generate laboratory results?
No. Staff can upload existing reports. AdoQ does not analyze samples, connect to laboratory instruments or generate test results.
Can visitors see their clinical documents on a public display?
No. The public queue view is separate from clinical records. Uploaded documents are available through authorized staff access, not the waiting-room display.
A clear fit starts with a clear scope.
AdoQ is not a laboratory information system. Sample tracking, instrument integration and result generation are outside its scope. The current trial is a test environment: use fictional information only.