AdoQ01 / THE CHALLENGE
Every counter has a different picture
WITH ADOQ
Bring the service queues together
Give operations staff a view of active queues and waiting visitors. Counter staff can focus on the queue they are handling.
ADOQ FOR HOSPITALSMore counters.
More counters.
Fewer loose ends.
Coordinate outpatient service queues, staff access and patient handovers so each team can see the next step in the visit.
A patient moves between teams. Their context should move with them.
Registration is busy while another counter is waiting. A patient needs the next service point, and staff need to know what has already happened. Shared queue visibility makes those handovers easier to coordinate.
FROM DAILY FRICTION TO A CLEARER FLOW
Where AdoQ helps.
Practical tools for the moments your team handles every day.
02 / THE CHALLENGE
Patients are redirected without a clear handover
WITH ADOQ
Transfer the visit to the next queue
Move a patient between service queues while keeping their record and visit context available to authorized staff.
03 / THE CHALLENGE
It is difficult to review a busy shift
WITH ADOQ
Look back at activity, not recollections
Filter visit and staff reports by date and review recorded actions in audit logs. Feature availability depends on the selected plan.
IN YOUR TEAM’S DAY
A coordinated outpatient journey.
A suggested workflow you can adapt to your service points and staff responsibilities.
- 01
Set up service points
Configure registration and consultation queues and assign staff to their departments.
- 02
Register the arrival
Look up the patient, capture visit details and place them in the appropriate service queue.
- 03
Coordinate the handover
Call, pause, resume or transfer as the patient moves to the next service point.
- 04
Review the day
Use dashboards and reports to examine visit volumes, waiting times and staff activity.
For counter teams
A focused view of the patients waiting for your service and the actions needed to keep the queue moving.
For operations leads
A shared view across queues, configurable staff permissions and a record of operational activity.
GOOD QUESTIONSA little more
A little more
clarity.
Does this replace our hospital information system?
No. AdoQ focuses on queues, visit records and consultation workflows. It is not a complete hospital information system, pharmacy or inpatient management system.
Does it automatically prioritize medical emergencies?
No. Clinical urgency must be assessed and handled by qualified staff under your hospital’s protocols. AdoQ does not perform clinical triage.
A clear fit starts with a clear scope.
Designed for outpatient queue coordination, not emergency prioritization, inpatient care or a replacement for a hospital information system. The current trial is a test environment: use fictional information only.