Send from your business
Connect the approved business sender used by your organization. The patient or customer is the recipient; they do not need to integrate their own account.
WHATSAPP INTEGRATIONAn update that leads
An update that leads
to the next step.
A useful message does more than confirm registration. It gives the person a way to check their queue status and understand what to do next.
A useful update, where they look.
Close the gap between registration and arrival.
A person may call to register and then wonder what happens next. With the business integration configured, a message can connect that registration to a personal queue-status link on their phone.
INSIDE ADO Q
Your sender. Your notification settings.
The integration workspace lets your administrator configure the business sender and templates. This demo is not connected to a live sender.
Make the message actionable
Use configured notifications and approved templates to share the relevant visit information and a personal status link. Avoid putting sensitive clinical information into routine messages.
Plan messaging deliberately
Obtain recipient consent, configure the provider and test delivery. Integration availability depends on your plan, and provider messaging charges may apply.
- 1Connect
Configure the supported WhatsApp Business Platform sender.
- 2Prepare
Review consent, templates and the notifications your team needs.
- 3Test & use
Check delivery and the linked visitor journey before rollout.
HOW IT FITS TOGETHEROne clear step
One clear step
after another.
- 01
Connect
Configure the supported WhatsApp Business Platform sender.
- 02
Prepare
Review consent, templates and the notifications your team needs.
- 03
Test & use
Check delivery and the linked visitor journey before rollout.
Try it around your actual workflow.
Bring one everyday service scenario to your demo: who arrives, who handles the visit and what information needs to follow them. We’ll walk through the relevant controls and discuss your staff roles, devices and selected plan. Start with a small evaluation using sample records before planning a wider rollout.
GOOD QUESTIONSA little more
A little more
clarity.
Is installing WhatsApp Business on a computer enough?
No. Automated platform messages require the business-platform integration, provider configuration and approved templates where required.
Are WhatsApp messages unlimited and free?
No. Provider charges and messaging rules apply. Confirm your plan’s integration scope separately from message costs.
Does a message guarantee someone has seen it?
No. Delivery and reading depend on the provider and recipient. Maintain an operational fallback for important service instructions.