AdoQ01 / THE CHALLENGE
Appointments and walk-ins collide
WITH ADOQ
One desk, one view of arrivals
Register scheduled visits and walk-ins, check people in and manage who is waiting from the counter workspace.
ADOQ FOR CLINICSA busy reception.
A busy reception.
A calmer clinic.
Bring walk-ins, appointments and returning patient records into one shared workspace for your reception team and practitioners.
The next patient should not mean starting from scratch.
An appointment runs over. A walk-in arrives. A returning patient needs their previous notes. The front desk needs to see what is happening without interrupting every consultation.
FROM DAILY FRICTION TO A CLEARER FLOW
Where AdoQ helps.
Practical tools for the moments your team handles every day.
02 / THE CHALLENGE
Reception keeps asking whether the doctor is ready
WITH ADOQ
Make queue changes visible
Call the next patient, pause a queue when a consultation takes longer, and resume it when the practitioner is ready.
03 / THE CHALLENGE
Previous visit details are hard to find
WITH ADOQ
Keep the history with the person
Open visit history, clinical notes, referrals and uploaded documents from the patient profile. Enable permanent IDs to help identify returning patients.
IN YOUR TEAM’S DAY
From a first hello to a familiar face.
A suggested workflow you can adapt to your service points and staff responsibilities.
- 01
Register
Find the patient or create a new record. Add this visit to the consultation queue.
- 02
Keep them informed
Share the private queue-status link so the patient can check their place and estimated wait.
- 03
Consult with context
Review previous visits and record the practitioner’s notes and recommendations.
- 04
Continue the story
Record payment entries and keep the completed visit available for the next appointment.
For reception
Know who has arrived, who is waiting and which queue is paused without piecing together messages.
For practitioners
Open the patient’s context in one place and leave clear notes for the next visit.
GOOD QUESTIONSA little more
A little more
clarity.
Can we use this for a small single-doctor clinic?
Yes. Start with the consultation queue and staff access you need. Additional queues and custom fields can be configured as your workflow changes.
Will patients get an exact appointment time?
Queue status shows an estimated waiting time, not a guaranteed consultation time. Delays and changes in service affect the estimate.
A clear fit starts with a clear scope.
AdoQ supports staff-entered clinical records and queue operations. It does not diagnose, triage patients or make treatment decisions. The current trial is a test environment: use fictional information only.