Set up the consultation workflow
Enable consultations in the main Settings and configure the module for your team. Manage the consultation without requiring it to belong to a department queue.
ONLINE CONSULTATIONSKeep the conversation.
Keep the conversation.
Even from a distance.
Not every follow-up needs to start at the reception desk. Bring an in-app consultation and the information recorded around it into the same workspace.
The conversation can continue.
A follow-up should not lose the context.
Whether it is a clinician speaking with a patient or a service specialist advising a customer, the conversation needs a clear purpose and a useful record. Ado Q connects consultation management with notes and next steps.
Connect through the app
Use the in-app calling workflow for remote conversations. Test participant devices, permissions and network conditions before relying on calls in daily operations.
Keep the outcome useful
Record why the consultation happened, the recommendations and payment status. Keep notes clear enough for a future follow-up with the person.
A connected follow-upKeep the outcome
Keep the outcome
with the conversation.
ReasonFollow-up discussion
RecommendationNext steps recorded
Payment statusRecorded by staff
Prepare→Connect→Continue
HOW IT FITS TOGETHEROne clear step
One clear step
after another.
- 01
Prepare
Identify the person and the reason for the consultation.
- 02
Connect
Join the in-app conversation using the configured calling flow.
- 03
Continue
Record recommendations, payment status and the next step.
Try it around your actual workflow.
Bring one everyday service scenario to your demo: who arrives, who handles the visit and what information needs to follow them. We’ll walk through the relevant controls and discuss your staff roles, devices and selected plan. Start with a small evaluation using sample records before planning a wider rollout.
GOOD QUESTIONSA little more
A little more
clarity.
Is every medical consultation suitable for an online call?
No. Qualified practitioners must decide whether remote care is appropriate and follow applicable professional requirements. Ado Q does not make that clinical decision.
Are calls guaranteed on every network?
No. HTTPS, browser permissions and appropriate relay/network configuration matter. Test real devices and networks before rollout.
Does this automatically record calls or issue prescriptions?
Do not assume automatic call recording or prescribing. This feature describes in-app consultations and staff-entered notes, recommendations and payment status.