Clinics
Bring walk-ins, appointments and returning patient records into one shared workspace for your reception team and practitioners.
Explore clinicsA better visit.
From the very start.
The front desk, the waiting room and the consultation belong to the same story. Connect them with queue management and patient records built around your team.
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CARE COMES IN MANY FORMSYour setting.
Your setting.
Your everyday challenges.
A clinic reception, an outpatient department and a lab collection desk each need a different flow. Find yours.
Hospitals
Coordinate outpatient service queues, staff access and patient handovers so each team can see the next step in the visit.
Explore hospitalsDiagnostic labs
Organize registration and collection queues, identify returning visitors and keep uploaded reports and payment entries connected to the right record.
Explore diagnostic labsPATIENT RECORDS, WITH CONTEXTA familiar face.
A familiar face.
A connected history.
Give authorized staff the information recorded from previous visits, instead of asking the patient to start again.
- Permanent patient IDs with your own prefix
- Visit history and consulting practitioner details
- Clinical notes, recommendations and referrals
- Documents and recorded payment status
- Custom fields to match your workflow
PATIENT RECORDFICTIONAL EXAMPLE
Asha R.
Patient ID · AQ–024
Visit historyDocumentsPayments
- Today
General consultation
Practitioner and visit notes in one place.
- Previous visit
Follow-up recorded
Recommendations available to authorized staff.
- First visit
One patient. One ID.
A connected record across return visits.
THE VIEW FROM THEIR PHONE
A clearer wait.
A clearer wait.
A more informed visit.
Give patients a personal queue-status link. They can check their place from their phone, without installing a dedicated app or returning to the desk for every update.
- Know where they stand.See queue position, people ahead and an estimated waiting time.
- Know what happens next.Check whether the queue is paused, see when they are called and find the assigned counter.
- Follow their visit.View registration and service progress as your team updates the visit.
Their phone shows queue and visit status. Your authorized team manages the detailed records, notes and documents in Ado Q.
See the visitor experience
QUEUE STATUSChecked in · Waiting
AQ-024
General consultation
Your place in the queue3 people ahead of you
Estimated waiting time15 minutes
- Registered ✓
- Checked in ✓
- In service · Next
- Completed
Next update · When calledIt’s your turn
Go to Counter 02
Go to Counter 02
Sample queue preview · One personal link.
No dedicated app to download.
RECORDS & ONLINE CONSULTATIONS
Care continues beyond the queue.
From the first registration to a follow-up conversation, give your team a clearer picture.
Patient details, ready for the next visit
Manage patient profiles, practitioner details, clinical notes and uploaded documents. Give authorized staff access to the history they need.
Explore record managementOnline consultations, built in
Arrange a remote consultation with a practitioner and share a private joining link. Save notes from the discussion, recommendations and payment status.
Explore online consultationsINSIDE ADO Q
Find the patient. Continue the story.
Look up a returning patient and open their connected record from the directory.
GOOD QUESTIONSA little more
A little more
clarity.
Can we handle appointments and walk-ins together?
Yes. Staff can register walk-ins and scheduled visits, check people in and manage the active queue. Estimated waiting times are advisory and may change.
Can patients see their queue status on a phone?
A personal link shows queue status and estimated waiting time. QR self-check-in can be enabled. Public queue views do not display clinical records.
Is AdoQ a hospital information system?
AdoQ focuses on queue operations, visit records and consultation workflows. It does not replace a full hospital information system, laboratory information system or clinical judgement.
Can we use real patient data in the current demo?
No. The current hosted application is a test environment. Use fictional information only. Production hosting, privacy requirements, security and operational readiness must be reviewed before real patient use.